Hitachi Americas Advances Expansion with New Regional Headquarters
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In a strategic move to bolster support for dealers and customers, Hitachi Construction Machinery Americas has opened a sustainable, state-of-the-art headquarters facility. This adaptive-use facility will help propel the company’s growth in the Americas. It will facilitate the development and production of new machinery and elevate customer support.
Hitachi Construction Machinery Americas continues to expand employment opportunities as it strengthens customer offerings and support. Since taking the lead for the brand’s construction and mining equipment in the Americas, the company has more than tripled its employee count.
Encompassing office space and conference, ConSite command center and training space, the headquarters has been designed to enhance creativity and inspire future growth
“In March 2022, we set out on a path to establish a more direct connection with customers. Our culture has been very much involved with listening, understanding and implementing customer feedback,” said Al Quinn, CEO of Hitachi Construction Machinery Americas.
“By combining the resources of the excavator, loader and mining businesses, the company has experienced a tenfold demand from previous years. The investment in a regional Americas facility helps strengthen that direct connection to the customer,” added Quinn.
The new headquarters will help the company focus on key growth areas. This includes a robust compact and construction business network that establishes a direct link to the customer in North, Central, and South America. Hitachi Construction Machinery Americas also is expanding sales of mining excavators for construction and quarry sites in addition to mining sites.
In addition to the new regional headquarters facility, Hitachi Construction Machinery Americas is also creating operating bases for parts remanufacturing and expansion of the rental business that will also provide the customer with additional support and options.
FACILITY CONSTRUCTION REFLECTS CORE VALUES
“Establishing a direct connection with customers means listening and aligning with their needs and values,” said Quinn.
“The industry has actively embraced a move toward sustainable practices, and this thoughtful consideration is reflected in the design of the new headquarters,” added Quinn.
The campus spans 19 acres and was initially established as a wheel loader assembly and manufacturing facility in 1987. Embracing sustainable practices, Hitachi Construction Machinery Americas opted for adaptive reuse principles in the development of the existing property. More than 75,347 ft of greenspace was reclaimed from the site by reconfiguring the employee parking areas and eliminating buildings and concrete. These changes represent and reinforce the company’s commitment to people, excellence, and the environment.
The headquarters stands out for its energy-efficient design, featuring Low-E glass that blocks 62 percent of solar energy while allowing 70 percent of visible light to pass through. Skylights and roll-up doors contribute to natural lighting, integrating the indoors with the outdoors. An advanced energy management system monitors and optimizes energy consumption and temperature changes.
This significant investment underscores a long-term commitment to maintaining a leadership position in technology, service, and support. Hitachi Construction Machinery Americas continues to support an extensive network of independent, local dealers, and rental companies focused on providing customers with knowledgeable and experienced sales, service and parts personnel.
Hitachi Construction Machinery Americas manufactures lifting and cutting equipment catering to the construction and mining industry. The company offers excavators, wheel loaders, diamond cutters, overhead cranes, supporting runways, motor vehicle lifts, a building cleaning cradle and suspension equipment.
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