TerraSource Global Expands in Russia with New Warehousing Facility and Field Service Hub
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TerraSource Global has added a new warehousing facility and field service hub in the Ural region of Russia. The move aligns with the company’s plan to enhance sales and service processes across its global footprint to stay ahead of customers’ evolving needs in existing and key emerging markets. This placement of field service personnel and OEM parts closer to its customers is viewed as a key step in the company’s plan to minimize response times and maximize service quality.
The 6,000 sq. ft. facility located in Perm, Russia, a city of nearly one million inhabitants, began receiving inventory a few months ago. The warehouse stocks the main components and consumable parts for the company’s Gundlach Crushers® and Pennsylvania Crusher® brand size reduction equipment, including its line of roll crushers, Cage-Paktor® cage mills, and Nanosiz-R® roll mills. Additionally, the facility stocks large screening equipment parts for Rotex, also a Hillenbrand, Inc. process equipment group subsidiary.
The new warehouse’s inventory is neatly organized on industrial grade shelving for quick parts fulfillment. Components are vacuum-packed to ensure they will not corrode during storage. The facility also serves as a hub for TerraSource Global’s field service operation within the region.
Maxim Liapin, aftermarket manager for TerraSource Global CIS, manages the facility. Liapin noted that future plans may include establishing a painting zone within the facility as well as a lab zone incorporating one or more pieces of operable crushing machinery to allow equipment demonstrations and on-site materials testing for prospective and existing customers.
“The opening of this facility is an important element in providing customer-focused solutions within Russia and nearby countries. It will definitely provide enhanced aftermarket support and faster response to our many valued customers,” said Yury Stepunin, director of the TerraSource Global CIS operation headquartered in Moscow.
About TerraSource Global
TerraSource Global, a subsidiary of Hillenbrand, Inc., is the ultimate resource for material processing and size reduction equipment, uniting three trusted market leaders (Gundlach Crushers, Jeffrey Rader and Pennsylvania Crusher) to deliver complete solutions for every stage of the customer lifecycle, from application design to equipment build and installation to ongoing field service and quality OEM parts. With facilities and expert problem-solvers positioned around the globe, TerraSource Global is ideally positioned to fuel success for customers in power, mining, forest products and other industries.
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